[RESOLVED] Blackboard Problems: Journals, Assignments, Discussion Boards

January 14th, 2014 by Brantley McKeithan

Hi all,

Late this afternoon, the CFCC Blackboard installation started experiencing problems with multiple tools in Blackboard including Discussion Boards, Journals, and Assignments.  The error is not consistent and you may or may not experience it.  The current situation is this:

Discussion boards function fine with the exception of when they are graded.  When you go to grade an individual student’s work through the discussion board screen, you will get a red error screen.

  • Journal entries cannot be created or viewed and will show the same error screen.
  • Assignments cannot be submitted or graded and will show the same error screen.

Students are also experiencing this problem in the Journal and Assignment sections and may not be able to submit in either of those tools.  We suggest that you let students submit their work by email until these problems are resolved.  Please notify students of this problem as soon as you are able.

We are sorry for the problems this is surely causing.  We are working with Blackboard to correct this problem as soon as possible and will keep you updated as we know what is going on.

Take Care,
Brandon Davis-Shannon
Online Learning Coordinator
bdavisshannon@cfcc.edu
(910) 362-7038


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